Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at care@sets.nz.
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You wouldn’t drive without a seatbelt, you wouldn’t party without Sets.
Clubs and venues play music that reaches up to 115 decibels. The louder the noise, the less time it takes to cause permanent hearing damage. At these noise levels, hearing damage can occur within 15 minutes of exposure.
That's where Sets™ comes in - with 23 decibels of premium protection, you'll be able to protect your hearing all night long, without compromising on sound quality.
Sets™ earplugs are designed to be worn at clubs, bars, festivals, and anywhere live music is played. Our discrete earplugs lower sound by 23 decibels, ensuring a safer live music experience without compromising on sound quality or your hearing.
You can also wear your Sets™ anywhere you want to turn the volume down a notch; at the cinemas watching any Christopher Nolan movie, in bed next to your snoring partner who swears they don’t snore, or your bestfriend’s car.
To wear your Sets™, push the ear plug into your ear canal until it forms a comfortable seal. It may help to twist them in so they are sitting right. You will know they are in properly if they feel snug.
Do not insert your Sets™ past your outer ear canal and always make sure the tag at the base of the earplugs are accessible.
To remove your Sets™ gently pull them out of your ear canal using the small tags at the base of the earplug!
Unlike foam earplugs, Sets™ offers premium hearing protection that is designed with innovative attenuation filters which reduce noise evenly at all frequencies, without sacrificing clarity.
You’ll get to enjoy the full sound spectrum instead of muffled, dull frequencies from foam earplugs.
Unlike unsustainable foam earplugs, Sets™ are reusable. They're built to last, waterproof, sleek and comfortable - you’ll forget you have them in.
Sets™ use a triple-layered design for the optimal fit. They're also made out of a soft, flexible material that expands or compacts down depending on the size of your ear canal. The earplugs fit most ear sizes and have a nominal diameter of 7.5mm to 12.1mm.
To keep clean, simply wipe your Sets™ with a damp cloth after each use and store them in their case. For a deeper clean, remove the plastic attenuation filter at the base and submerge the soft outer into warm, soapy water. Leave to air dry, then re-insert the filter.
Sets™ should be replaced every 3 years for optimal results or if there is any sign of wear and tear.
For more information, visit our ‘Care’ page.
Yes! Sets are available to purchase individually under Sets Earplugs (single)
North Island (NZ) | 1-2 business days
South Island (NZ) | 1-3 business days
Rural | 2-5 business days
Australia | 2-5 business days
Yes! We have stockists nationwide in New Zealand, as well as Sydney, Melbourne and Berlin - with more coming!
Please visit our stockists page for a comprehensive list.
